Legal
Terms of Service
The terms for using Dogs Index, reading dog care content, browsing products, placing orders, and using checkout.
These terms apply when you use Dogs Index, including our breed guides, blog posts, shop pages, newsletter forms, cart, and checkout. Last updated April 20, 2026.
Using Dogs Index
By using Dogs Index, you agree to use the website, blog, breed guides, shop, newsletter forms, and checkout features lawfully and responsibly.
You may not misuse the site, interfere with site security, attempt unauthorized access, scrape the site in a way that harms performance, or use Dogs Index content or product pages for misleading or unlawful purposes.
If you do not agree with these terms, you should stop using the site.
Dog care content
Dogs Index publishes breed information, care guides, product education, and general dog ownership content for informational purposes.
Our content is not veterinary advice and should not replace guidance from a qualified veterinarian, trainer, behavior professional, or other relevant expert.
If your dog has urgent symptoms, pain, injury, illness, behavior concerns, or a possible emergency, contact a veterinarian or qualified professional promptly.
Products, pricing, and availability
Dogs Index may offer dog products through the shop. Product descriptions, images, prices, promotions, stock, and availability may change without notice.
We try to keep product information accurate, but small differences in color, sizing, materials, packaging, or presentation may occur.
If a product becomes unavailable after you place an order, we may cancel the affected item or order and issue a refund for the unavailable product.
Orders, checkout, and payment
Checkout and payment processing are handled through Stripe. We do not store full payment card numbers on Dogs Index servers.
You agree to provide accurate checkout, shipping, and contact information when placing an order.
An order confirmation does not guarantee acceptance if payment fails, fraud checks fail, inventory is unavailable, or the order cannot be fulfilled.
Shipping and delivery
Shipping estimates shown on product pages or checkout are estimates, not guaranteed delivery dates.
Delivery may be affected by carrier delays, weather, address issues, customs processing, holidays, or other circumstances outside our control.
You are responsible for providing a complete and accurate shipping address. If an order is returned because of an incorrect address, additional shipping or handling may be required before reshipment.
Returns and refunds
Return and refund requests are handled under our refund policy.
Some products may not qualify for return if they are used, damaged after delivery, chewed, heavily soiled, missing parts, or otherwise not in returnable condition, unless the issue is caused by a defect or fulfillment error.
For full details, read the refund policy before placing an order.
Newsletter and communications
If you subscribe to Dogs Index updates, we may send product launches, care tips, store updates, and related marketing or editorial messages.
You can unsubscribe from marketing emails when an unsubscribe option is available or contact us for help with your subscription.
How we handle personal information is explained in our privacy policy.
Intellectual property
Dogs Index content, branding, page designs, copy, images, graphics, and other materials are owned by Dogs Index or used with permission unless otherwise stated.
You may read, link to, and share public pages for personal, non-commercial use, but you may not copy, republish, sell, or present Dogs Index content as your own without permission.
Third-party services and links
Dogs Index may link to third-party websites or rely on third-party services such as Stripe, Resend, Vercel, Google Analytics, and other providers.
Third-party services may have their own terms, policies, privacy notices, and availability. Dogs Index is not responsible for third-party websites or services we do not control.
Disclaimers and limitation of liability
Dogs Index is provided on an as-is and as-available basis. We do not guarantee that the site will always be uninterrupted, error-free, secure, or free of outdated information.
To the fullest extent permitted by law, Dogs Index will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the site, content, products, or third-party services.
Nothing in these terms limits rights that cannot legally be limited under applicable consumer protection laws.
Changes to these terms
We may update these terms from time to time as the site, shop, services, or legal requirements change.
The updated version will be posted on this page. Continued use of Dogs Index after changes are posted means you accept the updated terms.
Related policies
Questions about these terms?
Review our privacy policy and refund policy. For support, email support@dogsindex.com or visit our contact page.